How do I change/port into 8? We know you’ve got issues, so take a look at our brief movie information in this article!
What's strategy stacking and So how exactly does it perform? Prepare stacking enables you to acquire and queue more plans. You can watch and manage stacked ideas in your eight account.
Incorrect selection of current telco/entered the incorrect company style while signing up: please write to us at [email protected] to resubmit your port in ask for with the right element.
Alternative one: It is possible to ask your members of the family that registered your present cellular intend to perform the port-in course of action for yourself.
On line sign on: Choose your chosen approach and utilize the ‘use existing variety’ choice. Ensure The present variety is registered towards your title and you make use of your Singpass or initial ID when signing up.
To prevent dropping any stacked options, consider using them before upgrading or plan your up grade once the stacked ideas have accomplished their cycle. All ideas are non-reversible and non-refundable.
How do I get proof of cellular ownership? Merely mail us a request at [email protected] or head to any of our
When will I be billed for my cell prepare? The billing cycle is thirty days. If you sign up as well as SIM card is activated on 1st July , the first program will be billed instantly on 1st July. Subsequently, the payment will kick in immediately after 30 days.
What are the list of ID paperwork which have been accepted for signal-ups? This is actually the listing of recognized primary identification documents. The document has to be valid for at least 6 months from the indication-up day.
Within the uncommon occasion there’s no 5G protection (We now have coverage across the nation), your device will link automatically to 4G service. There’s complete no provider interruption so you don’t flyer printing must make any placing improvements.
You could sign up at any of our licensed stores or online by using our website. For on the web join, have the SIM card delivered to your mailbox or collect your SIM card from any SIM decide-up points. Should you be below 15, check with your mothers and fathers to join you.
Can I transfer the possession of my cell prepare? At present we do not have transfer of possession performance. Be sure to check with your family and friends to register new line with
Am i able to switch my eSIM profile to a different device? For your protection, we don't let reinstallation of eSIMs. Kindly head to any of our eight assistance facilities and be sure that the account holder is existing.
At the time it’s managed less than your main account, you should be able to begin to see the entitlements and usage for that line underneath the similar account.